Xperience is a 100% web-based application, designed for managing the processes involved in IT Service Management – Incident Management, Problem Management, Change Management, Configuration Management, Service Level Management and Release Management, that all need to be controlled within an organisation by a centralized system.
In an IT business model driven by cost imperatives, Xperience assures an immediate return on investment delivering user-friendly support in automation of IT service management processes.
Basis IT is one of the first companies in Italy to develop a totally web-based application for managing and organising services.
After years of experience and expertise in out-tasking and out-sourcing, Xperience is the result of solutions that have proven to be effective, efficient and adaptable.