xperience animation

Xperience is a 100% web-based application, designed for managing the processes involved in IT Service Management – Incident Management, Problem Management, Change Management, Configuration Management, Service Level Management and Release Management, that all need to be controlled within an organisation by a centralized system.

In an IT business model driven by cost imperatives, Xperience assures an immediate return on investment delivering user-friendly support in automation of IT service management processes.

Basis IT is one of the first companies in Italy to develop a totally web-based application for managing and organising services.

After years of experience and expertise in out-tasking and out-sourcing, Xperience is the result of solutions that have proven to be effective, efficient and adaptable.

Xperience & ITIL
Xperience & ITIL
ITIL (IT Infrastructure Library) is recognised as the world standard in organisation and management of services. Improving service and cutting costs is the main objective of all the best systems.
Global Integration
Global Integration
  1. Active Directory
  2. Time Zoning
  3. C.T.I.
  4. Email
  5. Regional Setting

Main Features
Main Features
Incident Management Problem Management Change Management Release Management Configuration Management
High Level Technology
High Level Technology
Client-Server SQL Server / PostgreSQl Framework .NET / Mono Win 2003 / Linux Web Application